User Verification and Validation

Security and trust are the key words of the platform. Thus, Volant Air team reserves the right to accept or not a user on his platform by verifying his identity (identity card or passport), his e-mail address and his telephone number. If the profile is not validated, the user can not post a flight-sharing or book a flight. Moreover, pilots must also provide a scan of their license, qualifications, their medical certificate and details of their flight hours (total flight hours, over the last 3 months and the last 12 months). Finally, to post a flight sharing, pilots must comply with the EASA regulations.

User rating

When a user registers on the Volant Air platform, they join our community. In order to improve safety and transparency within the community, a rating system is used among users. Thus, after flight-sharing, pilots and passengers can give a score of 1 to 5 and leave comments on user profiles. This system allows pilots to determine which passengers they could take on board and passengers to identify trusted pilots.

Cost sharing and payment system

Volant Air team ensures that the principle of cost-sharing is respected. To do this, the pilot determines the price of a flight hour according to its fixed costs. It takes into account:

-The price of gasoline, landing fees and parking during flight-sharing if the pilot own the aircraft
-The price of the aircraft rental, the landing fees and the parking during the flight-sharing if the pilot leases an aircraft from a flying club or a private company.

These costs are then divided by the number of persons that the pilote can take with him in the aircraft.

After the flight-sharing, the passenger or pilot confirms that the flight has been completed. Cost-sharing is then set up. Passengers are directly charged by the platform and the pilot is reimbursed.

Regulation of flight-sharing

Realizing flight-sharing through Volant Air is legal. Private pilots can perform a cost-shared flight as long as they do not make any profit. According to the European Regulation AIR OPS N 965/2012 on shared-cost flight, Article 6.4a (a), this practice can be carried out by all pilots.

Insurance

Each aircraft must be covered by an insurance to cover passengers, their luggage and third parties on the ground. Pilots are covered by an individual accident insurance, which they generally subscribe when they contribute for their federal license.

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